Content about what to do when customers complain, how to reduce the risk of complaints, fair returns and complaints policies, and, understanding consumer laws.
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CERT NZ is New Zealand’s Computer Emergency Response Team (launched in April). It is the first time there has been a central place for New Zealanders to report all types of cyber security issues. CERT is here to improve cyber security in New Zealand. CERT works alongside other government agencies and organisations – both locally and internationally – to help New Zealand better understand and stay resilient to cyber security threats.
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