Internet use – acceptable use policies for staff
A good way to address internet safety and security concerns at work is to put in place an ICT policy and use agreement for all staff.
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E-commerce: trading securely online
Selling online opens up global markets for even the smallest New Zealand company but business owners need to be prepared to face a range of digital challenges.
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Cyber staff training
As a business owner, it’s important your team understand the technology they work with and how to use them. Training is essential.
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Identify and prevent business email compromise
The volume of business email scam reports has increased over the last 18 months and the scam can affect any size company that handles ordering, invoicing and payment requests via email.
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Understanding cyber risk insurance
Companies are increasingly turning to insurance providers to offset a portion of the risk associated with cyber security incidents.
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How to back up your data and devices for a swift recovery
Learn how to create a backup policy that works for you in the real world, reflects how important your data is and the risks you’re prepared to accept.
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How to check if someone is using your broadband or Wi-Fi
If you think your computer is showing signs of a virus infection, checking your data usage could indicate it’s part of a botnet.
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‘Social engineering’ demystified
Suspicious email campaigns are looking to trick recipients into doing something that provides them with a financial reward.
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Preventing ransomware attacks
Ransomware is a type of malicious software that denies a user access to their files unless they pay a ransom. Here’s what you can do to reduce the likelihood of an attack.
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Fake invoice scams
Fake invoice scams happen when someone requests that a business pays fake invoices for a product or service that was not requested, or received.
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Social Media Policy guide
Build your own IT and Social Media Policy
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Business & Consumer Protection: A new ‘Returns’ notice template
Refund Policy Template for your business.
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Business & Consumer Protection: Test your organisation’s knowledge about returns
A business quiz about consumer returns.
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Business & Consumer Protection: Dealing with consumer complaints and returns
Content about what to do when customers complain, how to reduce the risk of complaints, fair returns and complaints policies, and, understanding consumer laws.
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Business & Consumer Protection: Guides about laws and business activities
What you need to tell Customers: simple guides about laws and your business.
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Business & Consumer Protection: Consumer Guarantees Act
What you must do for Customers: simple visual guides about the Consumer Guarantees Act.
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